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ICT

[Windows 10] How to Deal with RSAT Installation Error

by NeoSailer 2023. 6. 29.

[Scenario]

An user tries to install "RSAT: Server Manager" but it keeps blocking the installation with error code "0x8024402C"

 

Need to triage the root cause and install the RSAT(Remote Server Administration Tools) on the user PC.

 

[Objectives]

Find the root cause of installation failure then install the RSAT

 

[Remediation]

The issue caused by Windows update policy.

 

Remediation steps are as below.

 

1. Open registry editor, Windows key + r then input "regedit"

2. Go to \HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU and change the value of "UseWUServer" from 1 to 0

 

3. Open Services, Windows key + r then input "services.msc"

 4. Restart Windows Update

5. Now you can install RSAT

 

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